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082 5155 965 086 619 7000  info@beautysa.com

“Frequently asked questions” is intended for all new Justine consultants or as a refresher for those who require it.

Admin / Delivery cost per order

Admin cost is R23 per order.

Courier delivery per order regardless of weight is R23.

There is a rebate on larger orders.

Minimum order value

The minimum order value is R550. Orders less that R550 automatically go on hold until minimum order value of R550 is reached. Orders remain on hold for 21 days. Thereafter they’re deleted.

The commission structure

Commission

25% on Tissue Oil, Skincare and Suncare.

22% on Cosmetics, BodyCare and Fragrances.

10% on Non standard products eg Bags, hats etc.

0% on any Just4U item, these are already discounted by at least 30%.

How does the commission work

Commission is earned on all products ordered, excluding the Just4U products.

Justine does not pay monies into the consultant’s bank account.

Justine bills you the Discounted value.The full amount is collected from the customer. The difference between the Discounted value and the monies collected from the customer equates to the consultant’s commission.

Example:  if the products cost R200 in the brochure, Justine bills you R150, but you collect R200 from the customer. The R50 difference is yours to keep. The R150 is deposited into the Justine account.

Order delivery time frame

Orders take 5 working days from date of invoice.

Cash consultants may wait longer, depends on the payment date.

Justine Payment details

Every Justine consultant is assigned a unique Justine account number. The account number is the reference required on all payments. if links your payment to your Justine account.

Please retain all proof of payments until they reflect on your Justine account.

The first order must paid either via EFT or at First National Bank,  details below.

There are various payment options that become available to you after you received your first order.

These include : EasiPay, FNB ATM and electronic fund transfers. Your Justine account number must be used as a reference when making payments to Justine. Payment can’t be made without a Justine reference number.

Justine Banking details:

First National Bank

Avon Justine (Pty)Ltd

Acc number: 58860024760

Reference: Your Justine acc/No.

A Cash account

Justine application forms are submitted to head office for credit review. Depending on the individual’s credit rating a credit limit is assigned. If the credit limit assigned is R0, this account is called a Cash account.

Cash accounts require an upfront payment to get the order released.

The consultant’s account is reviewed every 6 months and favourable management of the account may result in a credit limit increase. Increases are at Justine head office discretion.

A Credit account

Justine application forms are submitted to head office for credit review. Depending on the individual’s credit rating a credit limit is assigned. If the credit limit assigned is more than R700, this account is called a Credit account.

Orders are automatically released within the credit limit.

The credit limit set is for the overall account and not per order. It is a cumulative credit limit on the account.

Invoices become due within 21 days of the order being released. Failure to pay accounts on time may result in a negative review of the account.

 

The consultant’s account is reviewed every 6 months and favourable management of the account may result in a credit limit increase. Increases are at Justine head office discretion.

Brochures

3 Justine brochures are automatically dispatched with your first order for the month. 2 are billed for and one is free, total cost R16.

An Ebrochure is sent out via email on the 01st of every month if you are part of my team.

The brochure can be downloaded from www.beautysa.com

Order dates

Justine campaigns run from the 01st of the month to the last working day of the month.

Consultants can place consecutive orders provided they are all equal to or more than R450.

Please place your big orders before the 20th of the month to avoid disappointment.

It is good practice to ask your customers when they want their products delivered.Not all customers want their products delivered at the end of the month.

Held order

Orders go on hold as a result of:

  • Insufficient credit on the account.
  • Overdue account balance.
  • Account status is Inactive.
  • Order value is less than R450.

The Business leader receives a daily ‘held orders’ report. Details for the payment due can be obtained from your Business leader or Credit control on 010 2055 010.

Fax proof of payment to 08661 97000 or email to info@beautysa.com

Orders remain on the system for 21 days before they are automatically deleted. It may not always be possible to recover your order, especially when we roll over to the next campaign.

Important contact numbers

Justine Head Office: 0860 10 2345

Credit Control: 010 2055 010

Fax Proof of payments or Orders to 08661 97000

Email Proof of payments or Orders to 08661 97000

Team Leader contact details:

Lucielle Netta  (c) 082 5155 965  (f) 08661 97000 (w) www.beautysa.com

Extra items for ordering

The following is a list of items that you can purchase directly from Justine, add the codes to the order form when you place your monthly order:

  • Small Justine bags 50 = R17  ( code 0481 )
  • Large Justine bags 50 = R31 ( code 0480 )
  • Customer order books =  R11 ( code 2613 )
  • Brochures can be ordered from Head Office with your order, refer to your Just 4 U.

Purchase from your local store:

  • Purse, always separate your personal spending monies from your Justine monies.
  • A4 folder for your invoices and payment slips.
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